Terms and Conditions for Maple Cycle

Welcome to Maple Cycle. By accessing or using our online platform and the curated seasonal travel experiences, eco-tourism packages, wilderness retreats, local cultural immersion tours, seasonal festival and event coordination, guided outdoor adventures (hiking, cycling, kayaking), wildlife viewing excursions, sustainable accommodation bookings, and transportation logistics provided by Maple Cycle, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our services.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the services offered by Maple Cycle. By engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

2. Services Provided

Maple Cycle specializes in providing bespoke seasonal travel itineraries and related services, which include but are not limited to:

• Bespoke seasonal travel itineraries
• Eco-tourism packages and wilderness retreats
• Local cultural immersion tours
• Seasonal festival and event coordination
• Guided outdoor adventures (hiking, cycling, kayaking)
• Wildlife viewing excursions
• Sustainable accommodation bookings
• Transportation logistics

All services are subject to availability and the specific conditions outlined for each package or activity.

3. Booking and Payments

Details regarding booking procedures, payment schedules, deposits, and final balance due dates will be communicated to you during the inquiry and booking process. Prices for services are quoted in Canadian Dollars unless otherwise specified and are subject to change without prior notice until a booking is confirmed.

• A deposit may be required to confirm your booking, with the balance due at a pre-determined date before the travel commences.
• Failure to make timely payments may result in the cancellation of your booking.
• Specific cancellation and refund policies will be provided for each service at the time of booking.

4. Cancellations and Refunds

Cancellation policies vary depending on the specific service, destination, and timing of the cancellation request. These policies will be clearly outlined in your booking confirmation. Generally:

• Cancellations made within a certain period may incur a cancellation fee or result in the forfeiture of your deposit.
• No refunds are typically issued for no-shows or early departures.
• We highly recommend purchasing comprehensive travel insurance to cover unforeseen circumstances.

5. Travel Insurance

Maple Cycle strongly advises all clients to purchase adequate travel insurance at the time of booking. This insurance should cover, at a minimum, unforeseen cancellations, medical emergencies, personal liability, loss of luggage, and repatriation expenses.

6. Client Responsibilities

As a participant in Maple Cycle's experiences, you are responsible for:

• Ensuring you have all necessary travel documents (passport, visas, etc.).
• Adhering to all local laws, regulations, and customs.
• Notifying Maple Cycle of any medical conditions, allergies, or special requirements that may affect your participation in activities.
• Exercising common sense and caution during all activities, especially outdoor adventures.

7. Limitation of Liability

Maple Cycle acts as an agent for airlines, hotels, tour operators, and other third-party service providers. We are not liable for any acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. In no event shall Maple Cycle be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of our services.

8. Changes to Itineraries

While Maple Cycle endeavors to adhere to planned itineraries, we reserve the right to make changes due to unforeseen circumstances such as weather conditions, natural disasters, political instability, or operational requirements of our suppliers. We will inform you of any significant changes as soon as reasonably possible. In such cases, we will offer alternative arrangements of comparable value or a pro-rata refund for any services that cannot be provided.

9. Intellectual Property

All content on our site, including text, graphics, logos, images, and software, is the property of Maple Cycle or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, display, or create derivative works from any of the content without our prior written permission.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

11. Amendments to Terms

Maple Cycle reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Maple Cycle

1089 Bayfield Crescent, Suite 300

Toronto, ON, M4W 3R6, Canada

Phone: (416) 555-0187